If you wish to exchange an item, please email us to request a Return Authorization Number. Then ship the item(s) to Team Sparkle per the email instructions via your preferred method, within 30 days of purchase. We will gladly ship your next item to you for free via USPS standard shipping (if you would like to upgrade to priority shipping please email us), once we have received the item(s).
If you wish to return an item, Team Sparkle will gladly refund your money (minus a $5 re-stocking fee), upon receiving your item. Please email us for a Return Authorization Number and ship the item to Team Sparkle via your preferred method, within 15 days of purchase.
*Unfortunately, we are not able to exchange or return CUSTOM skirts or sale items
*Please note that Team Sparkle does not pay for your cost to return the order to us.
*We highly recommend that you send your return via UPS, Fed EX, or insured US Mail with tracking information. Items sent but not received by Team Sparkle will NOT receive credit for the return.