If you want to exchange an item, please email us (firstname.lastname@example.org) to request a Return Authorization Number. We know that sounds really scary, but it’s not. Once you’ve received a RA# (get it??) ship the item(s) via your preferred method within 30 days of purchase to Sparkle Athletic following the email instructions that came with your RA#. We will gladly ship your next item to you FREE via USPS standard shipping once we have received the item(s) you want to exchange. If you’d like to upgrade to priority shipping, just drop us a line.
If you want to return an item, please email us (email@example.com) for a Return Authorization Number. There’s that RA# again! Ship the item to Sparkle Athletic via your preferred method within 30 days of purchase. We’ll gladly refund your money less shipping costs once we’ve received your item.
* Sparkle Athletic does not pay your shipping cost to return the order to us.
* We highly recommend that you send your return via UPS, FedEX, or insured US Mail with tracking information. Items sent but not received by Sparkle Athletic will NOT receive credit for the return.
* Sadly, we can’t exchange or return sale items.